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Priority waitlist

Seatd Express

Seatd Express is the single priority-waitlist model for high-volume, walk-in-heavy restaurants and chains. Guests can purchase priority toward the next qualifying table while the restaurant keeps final control of seating.

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Seatd Express restaurant waitlist and dashboard preview.

Show guests the difference immediately

The clearest Express story is simple: standard waitlist guests stay in the normal line, while Express guests move into priority placement for the next qualifying table.

Seatd Express comparison showing a 45 to 60 minute standard wait and approximately 10 minute Express priority estimate.

Express is priority, not a shortcut around restaurant control.

Seatd Express helps restaurants offer a paid priority option when demand is high. The restaurant still decides which tables qualify, how many Express guests can be active, and when a table is actually ready.

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The fairness rules are part of the product

✓Guests can always join the regular waitlist for free.
✓When available, guests may purchase Express priority.
✓Express protects priority for the next qualifying table.
✓Party size and table eligibility still matter.
✓It is not a guaranteed immediate table.
✓The protected arrival window is 15 minutes.
✓Guests more than 15 minutes late return to the ordinary waitlist.
✓A cancellation within 24 hours has a $10 cancellation charge.

What staff sees

Seatd

Express Guest Flow

Pilot data

Standard wait

45-60

minutes

1. Party 12Standard
2. Party 18Standard
3. Party 22Standard

Seatd Express

~10

minute estimate

Party 29

Protected for the next qualifying table. Final seating remains with the restaurant.

Ready to put demand to work?

Explore the platform, compare the three models, or start a pilot conversation with Seatd.

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